Thank you for checking us out!

Subtly Southern is a husband and wife owned small shop specializing in embroidery and engraving. We love to make things personal and we can’t wait to help you create something that’s perfectly personalized for you!

The fastest and easiest way to contact us is by sending us a message below. You may also contact us via email at customerservice@subtlysouthern.com.

Our business hours are Monday through Friday 9am - 5pm Eastern. Please allow up to 48 hours to receive a response. 

Thank you!

Please see our monogram font and thread color options below. 

When selecting a monogram font, please consider the monogram formats listed below. Also, please submit your desired monogram name or initial in the exact order you wish to have them embroidered/engraved. 
Please note: Monogram size depends on item size. We will try to embroider the largest possible monogram unless otherwise specified.

 

**At this time, we are not accepting personal items (not purchased from our website).

Thank you!

 

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Interlocking Vine (3 Initials Only)

 

Circle (3 Initials Only)

Master Circle (3 Initials Only)

Stacked Monogram (3 Initials Only)

Classic Circle (Single Initial Only)

 

Curly Q (Name or Initials)

Sweet Pea (Name or Initials)

Fishtail (Name or Initials)

Combat (Name or Initials)

Georgia Classic (Name or Initials)

Graceful (Name or Single Initial)

Julia (Name or Single Initial)

College (Name or Initials)

 

Diamond (3 Initials Only)

 

 

Oscar Scribble (Initials or Names)

Cursive Floss (Names Only)

Curly Girl Serif Font (Initials or Names)

 

Benjamin Font (Initials or Names)

 

Scalloped (Initials or Names)

 

 

PLEASE NOTE: When ordering an item with personalized monogramming, 

please choose both a font option and a thread color (see choices above).

PLEASE NOTE: Our current turnaround time for personalized items is 10-14 business days. We will complete your item(s) and ship your order as soon as we possibly can. Thank you!

Expedited shipping is not available at this time.

We will contact you if there are any issues with your order. Thank you for your understanding.

 

All customized products from Subtly Southern are final sale due to the personalized nature of monogrammed items. 

 

Please inspect your order immediately upon arrival. If you receive a damaged or defective item, you must contact us within 48 hours of delivery.

 

If our returns department receives the merchandise within 14 days of delivery, a refund will be issued to the original form of payment. Due to credit card processing fees, there will be a 10% restocking fee on all cash refunds. There will be no restocking fee if you choose to accept store credit.

 

If our returns department receives your return past the 14^th day of delivery or the return does not meet the guidelines as outlined in our return policy, the items will be shipped back to the address provided on your original order. A standard shipping charge will be applied to the credit card used for the initial purchase.

 

Please note that shipping charges are non-refundable. You can send your package back to us using the shipping method of your choice, as you are responsible for these shipping charges as well. We suggest using a shipping service with tracking capabilities or purchasing insurance for the package. We are not responsible for any packages lost or damaged in the mail and will not issue any refunds for them.

 

Exchanges: Because merchandise is available in limited quantities, we are unable to offer any exchanges. We suggest placing a new order for any items you want and following our return policy as outlined above.

Your rights under the California Consumer Privacy Act

The California Consumer Privacy Act (CCPA) provides you with rights regarding how your data or personal information is treated. Under the legislation, California residents can choose to opt out of the “sale” of their personal information to third parties. Based on the CCPA definition, “sale” refers to data collection for the purpose of creating advertising and other communications. Learn more about CCPA and your privacy rights.

How to opt out

By clicking on the link below, we will no longer collect or sell your personal information. This applies to both third-parties and the data we collect to help personalize your experience on our website or through other communications. For more information, view our privacy policy.